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| Term | Definition | Alternative Address | Refers to the use of either a generic name such as "Occupant" or the addition of an exceptional addressee "or Current Resident" to the address. (DMM 602.3.0) | Ancillary | Extra or Supplementary (From Laitn, maidservant) | Ancillary Service Endorsement | A line of text placed in a specific location on a mail piece to indicate how an undeliverable piece should be handled. (QSG 507d) | Aspect Ratio | The length of a mail piece divided by it's height. | BRE | Business Reply Envelope. (See BRM) | BRM | Business Reply Mail. A mail piece for which the mailer provides the mail piece or envelope and pays the return postage with a USPS business reply mail account. | CRM | Courtesy Reply Mail. A mail piece for which the mailer provides the mail piece or envelope but not the postage, the recipient affixes his own postage before returning. | CSR | Customer Support Ruling - Documents issued by the postal service to clarify their interpretation of the postal regulations. | Data | Plural of datum. But often used in the sigular to describe a collection of datums. | Database | A collection of tables that logically go together. |
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